Privacy Policy

This Privacy Policy explains how Carbonify collects, uses, shares, and protects personal information when you visit our store, contact us, request a quotation, or place an order.

1. Who is responsible for your information

Carbonify is a trading name of HORUSWAY LIMITED, a company registered in Hong Kong. HORUSWAY LIMITED is the controller of personal information processed through this store, except where another provider acts as an independent controller.

Registered office
Room 1508, 15/F, Office Tower Two, Grand Plaza
625 Nathan Road, Mong Kok, Kowloon, Hong Kong

Privacy enquiries: info@6carbonify.com

2. Information we collect

We may collect contact and account details, billing and delivery information, order and payment records, messages, quotation details, motorcycle specifications, and project files you choose to provide. We also receive technical information such as device, browser, cookie, IP-address, and store-interaction data. Payment-card details are handled by our payment providers and are not stored by us in full.

3. How we use information

We use personal information to operate the store, process and deliver orders, prepare quotations, manufacture custom work, provide customer support, prevent fraud, comply with legal obligations, improve our services, and send marketing where you have consented or where otherwise permitted by law.

4. When we share information

We share information only as reasonably necessary with service providers such as Shopify, payment processors, analytics and marketing providers, manufacturers, professional advisers, couriers, freight agents, customs brokers, and public authorities where required by law. These parties receive only the information needed for their role.

5. International processing

Carbonify serves customers internationally, so information may be processed in Hong Kong, mainland China, the United Kingdom, the United States, Canada, and other countries where our providers operate. Where required, we use contractual or other recognised safeguards for international transfers.

6. Retention and security

We retain information only for as long as reasonably necessary for the purposes described above, including order fulfilment, warranty support, dispute resolution, accounting, tax, and other legal requirements. We use reasonable administrative and technical safeguards, but no online system can be guaranteed completely secure.

7. Your choices and rights

Depending on where you live, you may have rights to access, correct, delete, restrict, or obtain a copy of your personal information; object to or withdraw consent for certain processing; opt out of marketing; or complain to a data-protection authority. We will not discriminate against you for exercising a right available under applicable law.

To make a request, email info@6carbonify.com. We may need to verify your identity before completing a request.

8. Cookies and store technology

Our store and its providers use cookies and similar technologies for essential functions, security, preferences, analytics, and marketing. Available consent and preference controls depend on your region and the technologies enabled on the store.

9. Updates

We may update this policy when our practices, providers, or legal obligations change. The latest version will be posted on this page with its update date.